Blair Hanley Frank

U.S. Correspondent

Blair Hanley Frank is primarily focused on the public cloud, productivity and operating systems businesses for the IDG News Service, and is based in San Francisco.

Here's how Google is preparing Android for the AI-laden future

Now Slack search can look for knowledgeable users and channels

Now Slack search can look for knowledgeable users and channels

How do you find someone in an organization who can answer a burning question? That’s what Slack is trying to answer with an update to its search feature that was released for larger teams on Wednesday.

Microsoft commits to twice yearly updates to Windows 10, Office 365

Microsoft commits to twice yearly updates to Windows 10, Office 365

Microsoft is offering IT pros some new guidance on when they can expect major feature updates for Windows 10, Office 365's client applications, and System Center Configuration Manager.

OK Google, let's get personal

OK Google, let's get personal

A hotly anticipated upgrade to Google Home will let users train the company’s virtual assistant to recognize different voices and provide personalized responses to each person.

Can the enterprise save Facebook bots?

Can the enterprise save Facebook bots?

Facebook’s bumpy introduction of bot capabilities inside its Messenger service may be saved by an unlikely candidate: business users.

Slack makes it easier to say you're out to lunch

Slack makes it easier to say you're out to lunch

Slack is making it easier for coworkers to see what other people in their organization are up to, thanks to a new status messages feature unveiled Thursday.

Microsoft to host education event May 2

Microsoft to host education event May 2

Microsoft is hosting an education-focused event in New York on May 2, where the tech titan is expected to reveal new software and hardware.

Microsoft launches Windows 10 beta program for business users

Microsoft launches Windows 10 beta program for business users

Business users get access to their own version of the Windows 10 beta program this week. On Friday, Microsoft unveiled the Windows Insider Program for Business, alongside its first post-Creators Update Windows 10 beta.

Facebook's M assistant launches in US, will offer chat suggestions

Facebook's M assistant launches in US, will offer chat suggestions

More than a year after introducing a virtual assistant in its Messenger app, Facebook is launching M to the masses. While it was originally conceived as a bot that users would chat with, M now only offers a set of suggestions that are...

Google Calendar finally comes to the iPad

Google Calendar finally comes to the iPad

Google’s Calendar app is making a long-awaited move to a new device: Apple’s iPad.

Windows 10's next major update arrives April 11

Windows 10's next major update arrives April 11

After months of waiting, beta tests, and trickles of information about new features, the next major update for Windows 10 will arrive on April 11. Microsoft announced Wednesday that the Creators Update, as it’s known, will start...

Microsoft delays tools for third-party Cortana integrations

Microsoft delays tools for third-party Cortana integrations

Microsoft has delayed the release of its tools for connecting other services to the Cortana virtual assistant, a decision that could cause it to lose ground in a crowded industry.

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