Instant Messaging

Recent instant messaging news and analysis from knowledgeable experts.

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Hipchat resets user passwords after possible breach

HipChat has reset all its users' passwords after what it called a security incident that may have exposed their names, email addresses and hashed password information.

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Can the enterprise save Facebook bots?

Facebook’s bumpy introduction of bot capabilities inside its Messenger service may be saved by an unlikely candidate: business users.

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Slack makes it easier to say you're out to lunch

Slack is making it easier for coworkers to see what other people in their organization are up to, thanks to a new status messages feature unveiled Thursday.

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Facebook's M assistant launches in US, will offer chat suggestions

More than a year after introducing a virtual assistant in its Messenger app, Facebook is launching M to the masses. While it was originally conceived as a bot that users would chat with, M now only offers a set of suggestions that are...

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UK official wants police access to WhatsApp messages

A senior U.K. official is asking that law enforcement should be given access to encrypted messages on WhatsApp and similar services, a demand that is likely to fuel an ongoing debate over whether companies should create backdoors into...

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Slack channel names can be written in more languages

Slack’s international customers are now able to set channel names in their native tongue, thanks to an update the group chat service rolled out Thursday.

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Google Hangouts won't disappear for consumers despite enterprise focus

While Google Hangouts is making a shift to serve enterprise users, it won’t be vanishing for consumers.

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Google splits Hangouts in half

Google introduced a rebuilt Hangouts for the enterprise and added features to its G Suite productivity apps at Google Cloud Next.

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GPG Suite updated for secure email on OSX Sierra

GPG Suite, an application that brings encrypted email to Mac OS, is now available in public beta for Sierra.

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Slack finally launches threaded replies

Slack, the popular work chat app, has launched one of the features that users have been clamoring for over its entire lifetime: threaded messages.

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Should Google buy Slack to bridge messaging gap?

As Slack continues to get more popular, Google's lack of a blockbuster app for team messaging could become a problem for the tech giant. Experts weigh in on whether or not a Slack acquisition makes sense for Google.

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Zinc launches new tools for putting workers on blast

Zinc, a messaging platform for businesses, announced Friday that it is launching a set of new features aimed at helping desk-less workers get the most out of enterprise instant messaging.

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Facebook encrypted messages: Setting up Secret Conversations in Messenger

Even Facebook lets you have a little privacy, letting you send encrypted messages using the Secret Conversation feature in Facebook Messenger. Here’s how it works.

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Snapchat parent reportedly headed for an IPO

The company behind the Snapchat messaging app has reportedly filed papers for an initial public offering that could value it at up to US$25 billion, according to news reports.

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You can now buy things from Facebook bots

Facebook bots will now be able to conduct business and display their own custom user interfaces, after an update the company announced Monday morning aimed at enhancing its platform capabilities.

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Trying to make sense of Google's messaging mess

Google's mélange of messaging apps is about to get even more chaotic. The company plans to shift its consumer-centric Hangouts app towards the enterprise, just as it starts from scratch with two new apps for consumers: Allo and Duo.

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How IT can limit the risk of popular messaging apps

CIOs have battled shadow IT for years, long before the advent of messaging apps such as WhatsApp and Facebook Messenger. Here's how a set of IT pros makes the most of the latest challenge.

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Iranian hacker group knows who is on Telegram

Hackers obtained the mobile phone numbers of 15 million Iranian users of the Telegram encrypted messaging app, and hacked the accounts of more than a dozen of them, security researchers say.

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