Instant Messaging

Recent instant messaging news and analysis from knowledgeable experts.

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How IT can limit the risk of popular messaging apps

CIOs have battled shadow IT for years, long before the advent of messaging apps such as WhatsApp and Facebook Messenger. Here's how a set of IT pros makes the most of the latest challenge.

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Iranian hacker group knows who is on Telegram

Hackers obtained the mobile phone numbers of 15 million Iranian users of the Telegram encrypted messaging app, and hacked the accounts of more than a dozen of them, security researchers say.

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You can now send files with Skype when the recipient is offline

Microsoft stepped up its battle with the armada of mobile messaging apps on Tuesday, announcing that Skype users can now send files to each other without the recipient needing to be online.

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This company wants to take on Slack with video messaging for enterprises

It's a rare consumer today who doesn't use a mobile video and messaging app like Snapchat, Instagram, Facebook or Vine, but such capabilities are still few and far between on the enterprise side.

Google Allo

Google is taking another shot at messaging with its new Allo app

Google announced Wednesday that it's taking another swing at the messaging space with a new app called Allo.

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Popular messaging apps present real enterprise threat

CIOs and other IT professionals need to strategically manage the use of today's popular consumer messaging apps in the enterprise. While that process can be a challenge, it's possible to protect your business without blocking all...

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WhatsApp expands to the desktop

WhatsApp is taking its popular messaging service to the desktop with a new Mac and Windows app released Tuesday.

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Viber follows WhatsApp in adding end-to-end encryption to its messaging service

Viber, a popular instant messaging and Voice-over-IP service provider with over 700 million users, has implemented end-to-end encryption to protect its customers' communications against snooping.

Snapchat's oldest feature still its most popular

A new survey of young Snapchat users found that the app's messaging and story-sharing features are still the most popular — and nearly a third of all respondents said the best thing about Snapchat is that their parents don't use it.

Ads in Messenger could be Facebook's next big thing

Facebook is reportedly readying a new user-initiated advertising medium within its popular Messenger app that could reshape the ad industry.

How Apple's consumer software miscues hinder it in the enterprise

Apple faces mounting criticism aimed at the quality of its online service for consumers and the pace of innovation associated with offerings such as iCloud. If the company can't do cloud services right in the consumer market, is it...

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Why Facebook should buy Slack to win the enterprise

As Facebook prepares to launch its Facebook at Work enterprise collaboration toolset, popular messaging app Slack continues to gain passionate users. Experts say a Slack acquisition could help Facebook ride the smaller company's...

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Microsoft buys communication startup Talko, will shutter service in 2016

The collaboration and voice chat app Talko announced Monday that it has sold to Microsoft, which will be rolling its technology and team members into Skype.

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